Jewelry Care

Care for sterling silver and moissanite jewelry

Gentle handling and dry storage help keep your jewelry looking its best. Follow any care instructions provided for your specific piece, especially when it has a plated finish or a delicate setting.

Silver and surface finishes

925 sterling silver can tarnish over time, and plated finishes can be affected by abrasion and chemicals. Choose a cleaning method for the metal and finish as well as the moissanite. If you notice a change in colour or surface condition, contact us with a photo before using a polish or chemical cleaner.

When wearing your jewelry

  • Put jewelry on after applying perfume, lotions and sprays, once your skin is dry.
  • Remove it before swimming, showering, exercising or using household cleaning products.
  • Avoid pulling on chains, bending settings or catching jewelry on clothing.

Cleaning

After wear, gently wipe your jewelry with a soft, dry, non-abrasive cloth. Avoid abrasive polishes, silver dips, harsh chemicals, steam and ultrasonic cleaning unless the method has been confirmed as suitable for your piece.

If your jewelry needs more than a gentle wipe, contact us with the product link or a photo so we can help you choose an appropriate next step.

Storage and handling

  • Store pieces separately in a dry pouch or jewelry box to reduce scratches and tangling.
  • Make sure jewelry is dry before storing or packing it.
  • If a clasp, chain or setting appears loose or damaged, stop wearing the piece and ask for advice before using it again.

For resale displays, use clean, dry surfaces and handle individual pieces gently. Share the care instructions for each item with your customers.

Moissanite and silver care questions

Does moissanite become cloudy or lose its sparkle with age?

Oils, cosmetics, dirt and hard-water deposits can leave a surface film that makes moissanite look dull. Cleaning that suits the whole piece can remove this buildup. Follow the metal, plating and setting guidance above. See GIA's jewelry cleaning guidance and our finish and care guide.

Will moissanite turn yellow or change colour?

Lighting and surface residue can affect a moissanite stone's apparent color during wear. Check whether the change is on the stone, silver or plated finish. If a colour change persists, send us a photo and the product reference before using a polish or chemical treatment. See GIA's guidance on cleaning and treated stones and our silver and plated-finish guidance.

Can I shower, swim or exercise in silver-set moissanite jewelry?

Remove FUGUI jewelry before showering, swimming, exercise and household cleaning. Its silver base, plated finish, setting and any other decorative materials all need suitable care. Put jewelry on after perfume and lotions have dried, following our finish and care guide.

How should I clean and store plated silver moissanite?

Start with a soft, dry, non-abrasive cloth. For a piece confirmed suitable for wet cleaning, use lukewarm water and a little mild soap, rinse carefully and pat dry. Store each piece dry in a separate soft pouch or lined compartment. Check suitability before using silver dips, abrasive polish, steam or ultrasound. Follow our cleaning and storage guidance.