Returns
Due to health and hygiene reasons, massage gun can only be returned for a full refund if they are unopened within 30 days of purchase and are completely sealed with original packaging and all attachments.
For this reason, if you have changed your mind about your purchase, massage gun must be still in resaleable condition for a refund.
If, however, the item is faulty then the standard Refund and Warranty policy applies.
If you’ve received the wrong product, please contact us so we can organise for the right one to be sent to you.
Before you get in touch:
- Please confirm the invoice supplied within the delivery package to see if it matches what you received
- Do not use the item
Ensure you have the order number and details when you placed the order so we can help out with your request as you can find you order in the confirmation email we sent after you purchased the item.
If any products are delivered damaged or faulty or there are any errors in the products delivered to you, please contact us.
You can contact our customer support via here.
Please contact our customer support via here to get advise on where to main the product back.
It’s possible in most cases, but you’ll have to be quick. If your order has not yet been dispatched, contact us to request a change to your delivery address or details.
Once it is shipped, we won’t be able to change the shipping address
Definitely! Although back-ordered product takes longer to get to you than in stock item, but they usually are heavily discounted to cover up the time you waited for it!