Choose your route
There is no minimum order quantity or purchase amount for listed products. A separate quote is not needed to order at the published prices.
Back to contents ↑Order directly in four steps
- Choose a piece. Review the materials, written measurements, photographs and selling unit.
- Select your option and quantity. Check the finish, ring size, stone size or length shown for that product.
- Review your cart. Check every product, selected option, selling unit, quantity and price.
- Check the total before paying. Enter contact and delivery details; review shipping, any taxes shown and the order total.
Quantity one buys one listed unit: a single piece, a pair or a stated set as described. Earrings are sold as a pair.
Back to contents ↑Buying for resale?
Send your company or store name, destination country and expected purchase quantity. You can also share your website or sales profile. Dealer quotes are reviewed individually; listed products remain available to order directly at the published prices.
Ask about dealer pricingBack to contents ↑Shipping and the complete cost
Swipe or scroll the table sideways if needed. All measurements keep their stated units.
| Merchandise subtotal after discounts | Shipping charge |
|---|---|
| Below USD 99 | USD 20 |
| USD 99 or more (including exactly USD 99) | Free |
The threshold uses merchandise after discounts, before shipping and any taxes charged separately at checkout. Check the final amount before paying. The same shipping rules apply to individual and wholesale buyers.
Destinations: Australia, Canada, and the 48 contiguous United States plus Washington, DC. We do not ship to Alaska, Hawaii, U.S. territories or APO, FPO and DPO military addresses. No P.O. boxes: use a physical street address. Check address availability at checkout.
Timing: dispatch within 3 business days after payment via SF International or FedEx. Estimated delivery is 7–10 business days after dispatch, separate from the dispatch period. Carrier or customs delays can affect this estimate; it is not a guaranteed delivery date.
Taxes and customs: import duties, import taxes and related customs clearance fees in the destination country are the recipient’s responsibility and are not included in product prices or shipping charges. Local customs or the carrier communicates the amount. Any applicable taxes collected at checkout are shown before payment.
Read the full shipping policy. Contact us before buying if delivery is needed by a particular date.
Back to contents ↑Read before placing your order
Before shipment: cancellation is free. Email info@fuguijewelry.com with your order number as soon as possible.
Change-of-mind returns or exchanges are generally not accepted. An exceptional non-quality return requires prior written agreement. A fee equal to 50% of the actual merchandise amount paid for the returned items after discounts is deducted, excluding separately charged shipping, taxes and duties. Confirm the arrangements before sending anything back.
That fee does not apply to cancellation before shipment, confirmed quality issues or a remedy required by applicable law. Your non-excludable legal rights take priority, including applicable Australian Consumer Law guarantees.
For faulty, damaged, incorrect or misdescribed items, contact us with your order number, checkout email, a description and clear photos and a video. If the issue cannot be shown that way, ask us about another assessment method. We reply and arrange next steps within two business days after receiving the details; this is not a refund completion deadline. We bear the costs of resolving confirmed quality issues, including necessary return shipping.
Read the full return and refund policy before ordering or returning an item.
Back to contents ↑More ordering details
Ordering several options together
Where available, open “Choose several options in one list” and enter the total quantity wanted in your cart for each option. Changes save automatically; there is no second Add selected step. Check every table page and review the complete cart.
Use the product reference, style code and written specifications to distinguish similar options. Check current availability again when reordering.
Documentation, packaging and fees
GRA moissanite grading documentation is included at no extra charge, with one report per pair of earrings. S925 material testing is optional and paid; fees and turnaround time are quoted separately. Document samples are examples, not reports already issued for your order.
Retail orders include packaging. Discounted dealer orders use standard packaging. We do not add a separate payment-processing fee.
After delivery and refund timing
Compare the received pieces with the confirmation: product reference, selected options, selling unit and quantity. Keep these details for any support request.
Once a refund is approved and any necessary assessment is complete, it is submitted to the original payment method, unless applicable law requires otherwise or another lawful method is agreed. The time to appear depends on the bank or payment provider.